A WhatsApp chatbot that answers in Darija and French, takes down requests and hands over to you when a person is needed.
Your customers message you on WhatsApp at all hours, sometimes in Darija, sometimes in French, often with just one question: how much is it? While you are serving someone in front of you, the messages pile up. We set up an assistant that answers from your own information, notes down requests and passes you the conversation as soon as a person should step in.
What is included
- Answers based on your opening hours, services and conditions
- Conversations in Darija, French or English, following the customer
- Clear introduction: customers know they are talking to an assistant
- You can take over any conversation at any time
- Requests passed on with the customer’s name and need
Ready to start?
Tell us what you need in one minute. We will call you back with a clear proposal.
How we work
Your answers first
We collect the questions you really receive on WhatsApp and the answers you already give your customers.
Clear limits
You decide what the assistant may say alone and what must always reach you, such as a complaint or special price.
Test, then go live
We test in Darija and French with real examples, you correct them, and then the number goes into service.
Frequently asked questions
Will my customers know it is a bot?
Yes. The assistant introduces itself as one from the start and never pretends to be an employee. If a customer would rather speak to a person, they can ask and the conversation comes to you.
What happens if it does not know the answer or gets it wrong?
Like any assistant, it can make mistakes. We instruct it not to make things up: if it does not know, it says so and alerts you. You can read the conversations, correct them, and we update its information.
Can I keep my current WhatsApp number?
That depends on your account and how it is used today. We look at your situation before starting and tell you plainly what is possible, including when a separate number would be the better choice.
In the same field
Your door is open.
Leave your number. We will call you back to see what you need.